Shipping food back & forth is extremely inefficient for the business and for the planet overall. Shipping cost can be as high as 50-60% of the full lifecycle of the product and generate unnecessary carbon footprint.
Therefore we have the following philosophy and approach to helping retailer discover amazing new makers:
- Everything ordered you will get or get refunded in full. Period. You can see more details on all the claims we cover in the claims section.
- We will work with brands to co-fund trial offers (50% off, free fill) to help you try out exciting new products on your shelf without taking the financial risk of buying products full price.
- We will however not accept returns due to buyers remorse or product reaching the end of their shelf life. As we will refund products below 75% of their shelf life, product received have enough time on shelf to be able to sell. And trial discounts limit your financial risk.
In case you have inventory about to expire, we would be very happy to connect you with our food bank partners that can help redistribute those products to people in need. You can reach us at firstname.lastname@example.org for more details.