Click the chat button at the button right of the website to get hold of an actual human within minutes. Clicking the 'Issues with order' button in your Orders page will achieve the same thing. We are tech-enabled but human-first. We promise you will have an empathetic human supporting you very soon. Because we human do sleep and we are all on Eastern Term so please be patient with us if you trying to get hold of us throughout the night; we'll be with you as soon as we can.

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